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Hassle-free returns and refund process.
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Frequently Asked Questions
Quick answers to common questions
You can track your order in real-time by visiting the My Orders page or by entering your AWB tracking ID sent via SMS and email after dispatch.
We offer a 7-day hassle-free return and replacement policy for any damaged, defective, or incorrect items. Unopened dry fruit hampers and boxes can be returned easily from your account.
Standard metro orders are delivered within 2 to 4 business days. For rest of India, delivery typically takes 4 to 7 business days via our express courier partners.
Orders can be cancelled directly from your My Orders page within 2 hours of placing the order before dispatch. Instant refund is initiated to the original payment source.
Yes, Cash on Delivery (COD) is available on all eligible orders up to ₹5,000 across serviceable pincodes in India with zero extra hidden fees.
You can reach us through WhatsApp chat, direct phone call at +91 98765 43210 (Mon–Sat 10AM–7PM), email, or the contact form on this page.